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Users and Roles
BizCore can easily handle thousands
of users with it scalable architecture
and robust SQL Server backend database.
Each user can be configured with
User Roles to restrict certain users
from any area of BizCore.
Users can choose their own theme
which changes the look and feel
of BizCore. They can also set their
time zone and set other important
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Word-like WYSIWYG Editor
The Word-like editor is used
all throughout BizCore anywhere
you need to enter paragraphs of
information. This provides similar
features that you would find in
a word processor.
The editor
allows you to format your text anyway
you want, includes spell checking,
multiple undo/redo, automatic draft
saving, emoticons, picture manager
and a lot more. |
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Project Manager
The Project Manager can be used
to create and track complex projects
your company needs to work on. Detailed
specifications can be entered using
the Word-like editor.
Assign
managers and users to the project
along with task each of them are
responsible form. Use the Managers
Forum to collaborate with other
users involved in the project. |
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Configuration
The configuration form can be
used to setup your mail server,
administrator email accounts, graphic
banners, folder locations, URL,
time zone, company name and much
more.
Preferences
There are several individual
preference forms such as the Forum
Preferences that can be used to
set options for each of the modules. |
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Support Forums
When a user posts a topic, an
email can be sent to specific email
groups to alert them. When you reply,
an email is sent to the user alerting
them a reply is waiting.
You can set reminder emails to be
sent out if a topic has not been
replied to in a certain number of
hours. This ensures great customer
service.
Multiple Status
levels can be assigned for each
topic and a user can attach a file,
check spelling, insert images or
emoticons and use a host of other
word like features. |
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Issue Tracker
Use the Issue Tracker to log
problems you customer report about
your products or services. You can
set priority levels, track the status,
enter detailed notes via the integrated
Word-like editor and more.
Suggestion Tracker
Use the Suggestion Tracker to
log suggestions or feedback you
customers report about your products
or services. You can set priority
levels, track the status, enter
detailed notes via the integrated
Word-like editor and more. |
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Customers and Prospects
Customers and Prospects can
have multiple users, subscriptions,
private forums and downloads. Each
forum and file download can be tied
to a different subscription.
Each User can be assigned to
one or more forums and downloads.
Users can be assigned security roles
to restrict access to certain functions
and emailed when a forum topic has
been replied to.
Each customer
or prospect can manage their own
set of users including updating
their user name and passwords, time
zones, themes, picture, email and
security role. |
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VisionCore Integration
BizCore tied directly into VisionCore
using Web Services so you can easily
add customers and prospects from
VisionCore to BizCore with a click
of a button.
You can also
view forum posts and subscription
details for any customer or prospect
in VisionCore. |
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Integrated Knowledgebase
Create knowledgebase articles
automatically from forum posts or
create new articles using the built-in
Word-like WYSIWYG editor. This powerful
editor gives you all the main benefits
of a word processor on the web.
You can format your knowledgebase
articles any way you want and group
them based on categories or products.
Your users will be able to search
for any text in the articles and
can see the most popular articles
first. |
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Key Features |
BizCore |
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Unlimited Users |
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Unlimited Members (Customers,
Prospects & Users) |
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Private, Semi-Private or
Public Forums |
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Assign Forums to individual
customers and prospects |
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Word-like WYSIWYG Editor |
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Included Spell Checker |
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Integrated Email |
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Forum email notifications |
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Issue Tracker with email
notifications |
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Suggestion Tracker with
email notifications |
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Project Manager |
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Status update page |
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Customizable dashboard with
over 20 panels |
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Administrative Control Panel |
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User Themes |
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Download Manager |
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Upload Manager |
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Attach unlimited size files
to forum topics |
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Customer Tasks |
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User Roles |
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