Handling Credit Card Charge, and Void in the Receive Payments form        

Here is how Credit Card Charge and Void option is handled in the Receive Payments form.

Credit Card Charge

1.Process CC button is enabled when the payment method selected is a credit card.

2.If Process CC button is clicked, it will automatically post the receive payment transaction. Posting will take place first prior to processing the Credit Card charge. If posting fails, TranSentry form will not open. On the other hand, if credit card processing fails, Receive payment will automatically be unposted.

Note that if Receive Payment was previously posted and credit card processing fails, the receive payment will not be unposted. It will remain as posted.

3.If Receive Payment is posted only (no Credit Card Payment has been processed), Process CC button will still be enabled (provided the payment method is a credit card). This allows you to process credit card later after it has been posted.

Credit Card Void

1.Void CC button appears when Receive Payment is posted and credit card payment has been processed in TranSentry.

2.When voiding credit card, the system will unpost the Receive Payment first. If the receive payment has been unposted, the system will void the credit card. If the credit void is successful, Receive Payment transaction is tagged as Voided and will be locked to prevent any modification. Here’s how the voided receive payment looks like after a successful credit void.

Reference: Project 1184